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Careers

Welcome to the Careers section of our website, and thank you for your interest in joining iCar! 

We are always on the look-out for exceptionally talented people to join our revolutionary, rapidly growing teams in Malaysia, Thailand and Indonesia who will strive to support the achievement of our Vision of becoming ASEAN’s largest and most trusted automotive digital marketplace.

Our team members are selected on the basis of a wide variety of skills and aptitudes according to the job for which they apply – but drive and dedication to be the bestcreative proactivitytaking responsibility and being accountablestaying positive when handling challengesan adaptable attitude and whole-hearted commitment are high on the list of essential qualities for all of our roles.

If you think you have what it takes, check out our vacancies, seize the moment, and email your resume to career@icarasia.com.

Good luck with your application!

Jobs in Malaysia

  • Team Lead – Customer Operations (Telesales)Team Lead – Customer Operations (Telesales)

    Lead and manage Telesales and Customer Service team. Keep abreast of company strategy/developments and maintain awareness of online automobile industry developments focusing on customer experience

    • Drive and energize the team to optimize productivity and performance by closely tracking and monitoring individual Telesales and Customer Service Executive’s activitiesto ensure set sales targets, key performance indicators and quality objectives are met or exceeded.
    • Responsible for analysing trends, telesales performance and statistics and take proactive and remedial steps to continuously maintain and improve individual and team’s performance.
    • To effectively handle, follow up and resolve escalated issues and feedback from team members including dealing with Integrated Service or Classified team.
    • To coach team members both formally and informally through required coaching sessions, assessing skills and providing constructive feedback to improve performance and motivate individuals to achieve or exceed targets.
    • Resolve customer issues that have been escalated by team members to ensure a satisfactory outcome
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  • Senior Executive – Digital Solutions (Media Sales)Senior Executive – Digital Solutions (Media Sales)

    • Proactively prospect, develop and cultivate sales leads to build sales pipeline.
    • Display a thorough understanding of assigned account’s business needs and revenue potential.
    • Grow & maintain advertisers and agency relationships to effectively build and grow ad revenue.
    • Responsible for achieving monthly, quarterly and annual revenue targets according to sales game plan.
    • Prepare innovative & turn-key sales proposals to meet client’s needs and expectations.
    • Presents, negotiates and sells print media solutions to prospective agency and direct clients, typically pitching to media planners and marketing managers.
    • Responsible to oversee and ensure the correct follow-up with the client.
    • Recommending effective media solutions and proving campaign updates to ensure that our advertisers are satisfied with their ROI.
    • Take responsibility for advertiser’s campaign management including contracts and billings.
    • Responsible to report weekly sales achievements and pipeline growth to Head of Media Solutions on a regular and accurate basis.

     

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  • Financial Reporting SpecialistFinancial Reporting Specialist

    This position is responsible for providing analysis and advice to the company to maximise revenue and deliver profitable growth.

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  • Finance ExecutiveFinance Executive

    To assist the Group Financial Controller in managing the country finance function.

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  • Automotive Photographer (KL/Penang/Johor Bahru)Automotive Photographer (KL/Penang/Johor Bahru)

    • Take high quality photograph, accurate description and car specifications
    • Interact and build relationship with car dealers and private sellers
    • Able to multi task in fast paced team environment with the ability to operate flexible hours, including evenings/ weekends and holidays, according to store operational recruitment.
    • Performs requisite daily/ weekly/ monthly administrative tasks/ duties e.g. daily progress report and etc.
    • Provide customer’s comments to Team Leader for service improvement
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  • Account Manager (Kuala Lumpur/Penang/Johor Bahru)Account Manager (Kuala Lumpur/Penang/Johor Bahru)

    To build customer relationships and attracting new customers to use Carlist.my by managing the accounts and territory that has been assigned. To promote Carlist.my to potential customers and enable adaptation. To promote monetize products and upsell upcoming enhancements. To collect customer feedbacks and channel the issues to relevant departments and ensure solutions are provided accordingly.

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  • Integrated Services Team LeadIntegrated Services Team Lead

    • Lead and manage professional photographers, runners, vehicle inspectors and relationship officers.
    • Keep abreast of company strategy/developments and maintain awareness of online automobile industry developments focusing on car sellers and buyers experience.
    • Drive and energize the team to optimize productivity and performance by closely tracking and monitoring team activities, to ensure key performance indicators and quality objectives are met or exceeded.
    • Collaborate with other stakeholders to formulate and implement policies and procedures related to car buying and selling activities.
    • Monitor activities related to runner services, vehicle inspection by Puspakom, transfer of ownership, and interaction with car sellers and buyers.
    • To effectively handle, follow up, and resolve escalated issues and feedback from team members including dealing with car sellers and buyers.
    • To coach team members both formally and informally through required coaching sessions, assessing skills and providing constructive feedback to improve performance and motivate individuals to achieve or exceed targets.
    Read more about this job
  • Telesales ExecutiveTelesales Executive

    • Generate & contact leads via competitor sites
    • Engage all dealers  to promote new products/ services offered
    • Convert users to paying customers
    • Move stocks across to Carlist.my via competitor websites/magazines
    • Train and guide dealers on how to use the product
    • Acquisition of new customers
    • Contact and follow up on any inconsistencies
    • Build and maintain excellent relationships with dealers
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  • Digital Performance Marketing Specialist (MY/TH)Digital Performance Marketing Specialist (MY/TH)

    The Digital Performance Marketing Specialist is responsible for supporting the execution of the strategic Group Search Marketing directions in managing iCar Asia’s online country specific campaigns portfolio and achieving significant digital growth goals while always portraying the brand’s unique personality.

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  • Senior UI/UX Specialist / Web DesignerSenior UI/UX Specialist / Web Designer

    • Lead the gathering of requirements and producing high-quality UX/IA deliverables such as user personas, use cases, flow diagrams, content maps, site maps, navigation systems, wireframes, conceptual models and prototypes.
    • Lead the design of the information architecture and user interface and experience framework, planning and execution of usability tests and user research.
    • Contribute to the commercial viability of online products by ensuring market attractive products are designed and delivered.
    • Work with Product Management and IT to define and manage project scope, schedules and budgets from inception to completion.
    • Provide clear communication to cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities. Proactively identify risks, prioritize them, and create plans to resolve in a timely manner.
    • Assisting creative and technical peers, presenting UX/IA deliverables to client stakeholders, and continual learning, teaching, supporting and innovating.
    • Work closely with graphic designers to implement the look and feel of systems.
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  • Lead Engineer (Android)Lead Engineer (Android)

    We are looking for a resilient high-energy individual with a passion for learning to join our team. You will be working on applications available in Malaysia, Indonesia and Thailand and help iCarAsia change the way people buy and sell cars in South East Asia.

    To use Mobile development tools to develop applications to support the deployment of content and classified listings. To develop web applications using Mobile development tools and Object Oriented programming techniques to support a variety of web interfaces.

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  • Software Engineer (iOS)Software Engineer (iOS)

    We are looking for a resilient high-energy individual with a passion for learning to join our team. You will be working on applications available in Malaysia, Indonesia and Thailand and help iCarAsia change the way people buy and sell cars in South East Asia.

    To use Mobile development tools to develop applications to support the deployment of content and classified listings. To develop web applications using Mobile development tools and Object Oriented programming techniques to support a variety of web interfaces.

    Read more about this job
  • Product ManagerProduct Manager

    The Product Manager is responsible for representing the wants and desires of the car buyer. The role is accountable for identifying new product opportunities, developing and executing product delivery plans, and providing feedback to the other lines of business on behalf of the consumer. The core function of this role is to drive engagement between buyers and sellers that exceed expectations for those in the process of buying a car.

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  • Customer Operations – Team LeadCustomer Operations – Team Lead

    To lead and manage Telesales and Customer Service team.

    Key Accountabilities:

    • Keep abreast of company strategy/developments and maintain awareness of online automobile industry developments focusing on customer experience.
    • Drive and energize the team to optimize productivity and performance by closely tracking and monitoring individual Telesales and Customer Service Executive’s activitiesto ensure set sales targets, key performance indicators and quality objectives are met or exceeded.
    • Responsible for analysing trends, telesales performance and statistics and take proactive and remedial steps to continuously maintain and improve individual and team’s performance.
    • To effectively handle, follow up and resolve escalated issues and feedback from team members including dealing with Integrated Service or Classified team.
    • To coach team members both formally and informally through required coaching sessions, assessing skills and providing constructive feedback to improve performance and motivate individuals to achieve or exceed targets.
    • Resolve customer issues that have been escalated by team members to ensure a satisfactory outcome

     

    Read more about this job
Malaysia
Indonesia
Thailand